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Fast delivery within the Netherlands & Belgium
Free shipping in the Benelux
Pay easily afterwards with Klarna or in 3 installments
Placing an order with Elissio is easy. Choose the desired product in our webshop, add it to your shopping cart, and proceed to checkout. Enter your details, complete the payment, and we will take care of the rest.
You can pay securely at Elissio with:
All payments are processed through a secure payment environment.
If you place your order on a business day before the specified cutoff time, your order will be processed the same day and in most cases delivered the next day.
The exact delivery time is always stated on the product page.
Yes. As soon as your order has been shipped, you will receive an email with a track & trace link, so you can easily track your package.
Our customer service team is ready to assist you. Feel free to contact us via the contact form or by email. We are happy to help and aim to respond within 24 hours on business days.
Yes. You have the right to return your order within 30 days of receipt, provided the product is unused and in its original condition. Please refer to our return policy for more information.
Yes. All Elissio products are carefully and securely packaged to ensure they arrive safely and in good condition.
In that case, please contact us as soon as possible and, if possible, include photos. We will immediately work together to find a suitable solution.
Within the Netherlands, we offer free shipping.
Any shipping costs for other countries will be automatically displayed during checkout.
Yes, Elissio also ships to selected countries within Europe. You can see the available countries and corresponding shipping costs during checkout.
Orders placed on business days are usually shipped the same day or the next business day.
In most cases: order today, receive tomorrow. The expected delivery time is always stated on the product page.
You have the right to return your order within 30 days of receipt. The product must be unused, complete, and in its original condition. Return shipping costs are your responsibility. Please consult our return policy for all details.
Registering a return is easy. Contact us via the contact form or by email. You will then receive instructions for returning your order.
That is of course unfortunate. In that case, please contact us as soon as possible and, if possible, include photos. We always provide an appropriate solution, such as replacement or refund.
The 125×125 cm playpen is a foldable version, designed for flexibility and easy transport, for example on vacation or at grandma and grandpa’s house.
Yes. The Elissio Playpen is designed with safety as a priority. The playpen has a sturdy frame, non-slip feet for extra stability, and breathable mesh all around, so you always have a clear view of your child.
The base box is made of durable, BPA-free Oxford fabric. This material is sturdy, soft, and easy to clean. The fabric is washable, providing extra hygiene.
Yes, the Elissio Groundbox can be used both indoors and outdoors. In the house, in the garden, or on the terrace, as long as the surface is flat and stable.
With the Elissio Groundbox, you receive a complete package, consisting of:
No. The 180×150 cm variant is not foldable and is intended as a fixed, spacious play area.
The 125×125 cm playpen is foldable and therefore easy to store or take with you.
The Elissio Groundbox is suitable from the moment your child can lie down or crawl independently, and grows with them into the toddler phase where active play is central.
The Oxford fabric is removable and washable. Small stains can be easily cleaned with a damp cloth; for thorough cleaning, the fabric can be washed according to the care instructions.
Yes. Thanks to the breathable mesh on all sides, you maintain a clear view of your child, while there is enough ventilation for comfort and safety.
The base box is lightweight and easy to move around inside the house or garden.
For extra mobility, the 125×125 cm foldable version is ideal.
